Traditionally, human resource departments would handle the administrative operational functions of a business. In response to the changing demands of businesses and employees, however, HR now has a more strategic role in shaping the workforce of a company, managing conflict, encouraging high performance, job satisfaction and boosting retention.
All of these activities have financial implications and impact an organisation's ability to achieve its goals. For this reason, HR managers need accurate data and quantifiable means of measuring the success of their activities. If you're considering investing in an incentive scheme, for example, stakeholders will be keen to see a return on investment (ROI). Incentivesmart can help you demonstrate how your employee recognition and rewards scheme is helping you to smash your KPIs.