Your partner in culture change

We design reward and recognition programmes with smart strategy, creative promotion and a science-backed approach.

The result is measurable impact for HR and lasting value for the whole business.

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8 yrs

Average client lifecycle and increasing

+20%

Increase in sales on average experienced by our clients

92%

Of customers rated their experience as ‘great or amazing’

240%

Quicker at dealing with customer service queries than industry standard

Rewarding relationships = Impactful workplaces

The best-performing businesses share two traits: engaged employees and loyal customers.

Creating more rewarding relationships is our mantra, because it links these together as drivers of long-term profitability.

We bring this to life with the service-profit chain, a proven framework that turns “soft” factors like employee engagement and satisfaction into measurable business results.

Science-backed motivation

We use the brain’s natural happy chemicals: dopamine, oxytocin and serotonin to boost employee engagement.

With personalised rewards, recognition and meaningful experiences, we create satisfaction, trust and pride.

This builds a workplace where people feel motivated, connected and committed.

Our proven framework

Our Traction framework is your roadmap to success. It guides you from concept to culture shift, unlocking your team’s potential.

By tracking six key components, we spot improvements and build stronger employee relationships.

Expert guidance at every step

We don’t just sell you a tech platform and hand you the keys. Instead, we offer strategic advice, in-depth training and ongoing support to maximise the value of your programme.

You’ll enjoy market-leading tech, coupled with the ongoing guidance of our talented Incentivesmarties.

The fuel you need to keep recognition alive

Our engagement experts will help you deliver a programme that looks good, feels fresh and stays top of mind year-round. So unlike other perks, this one thrives from day one and quickly becomes the beating heart of your business.

Agency Care with Enterprise-grade software