When we work with you, we won’t regard you as just a customer, we want to build a trusted partnership, we want to understand your business in-depth, establish your objectives and work with you to build a strategy for success.
Our suite of loyalty products have been designed to fully engage and captivate your audience whilst delivering a torrent of rich data and analysis to help you to track and improve business.
Our products are available across a range of platforms and are evolving with upgrades and new features on a regular basis.
Employee Engagement
Bespoke Solutions
Reward Fulfilment
Channel Incentives
Points Banking
Mobile Reward Codes
White Label Options
Reward Cards
Email Vouchers
Instant Rewards
Vouchers
Effective communication is a key ingredient of any successful loyalty campaign and our team of talented designers and developers work hard to keep our programmes fresh and make any idea a reality.
But our creativity isn’t limited to the printed page and web; its creativity of thought that has helped us remain cutting edge in todays market place.
So you've launched a new incentive and the first question that your audience is going to ask is “what do I get out of this?”
Deciding on the rewards for a programme can be more difficult than you might think, it’s certainly not as straightforward as assuming everyone likes white wine or even that everyone would appreciate a new iPad. A key feature to most of our programmes is that the audience have the power of choice so that they can self-target and work towards something that is relevant and exciting to them.
We have a huge range reward options that can be delivered almost anywhere in the world and we will help you build a reward mix that suits your audience and your budgets.
Bespoke rewards can be sourced and you can even offer your own products and services.
Ask your audience what rewards they want and a cast iron guaranteed answer will be “Cash!”. Fortunately for you we know people even better than they know themselves.
Research and practical experience has shown that non-cash rewards of the same value create a greater emotional response and higher levels of motivation and happiness; they create memories that cash just can’t; as cash is typically spent on everyday bills, groceries and miscellaneous items.
Our approach is to be proactive and our team of engagement experts work as an extension of your team to create excellent results every time, after all the success of your programme is good for us both.
G-Points has been a fantastic success within our business for two years now, the programme is easy to monitor and update at our end and user friendly for customers. The first year we gave points for spend every month, this year we still do this plus every month we offer triple points on a selection of product groups.
This has taken away the headache of trying to think of monthly promotions and also keeps G-Points to the fore and again has been a big success.
Bob Fitzpatrick, G-Points Member
As with any investment, measuring success and return is vital. incentivesmart gives you sophisticated reporting and analysis tools, not only to track progress, but to measure returns and ensure the success of your programme.
Having worked with some of the world’s largest and most successful brands we have learnt a lot and taught them a few tricks too!
With the help of our in-depth knowledge and expertise our customers achieve exceptional results.
77%
of human behaviour is driven by emotional impulses
There has been a clear upward trend in the level of achieving stores above and beyond the growth rate of the franchise network and the average mystery shopping score has risen from 86.2% at the beginning of the rewards programme to a current average of 96.7%.
The unique on-line scratch card was a real hit, both satisfying and appealing. The results speak for themselves and we have seen a marked improvement in mystery shop scores since the scheme was implemented.
Subway senior management
