Plans & Pricing

The key differences between plans come down to the level of customisation and account management you want. Our higher-tier plans include bespoke branding and design of your platform, a dedicated account manager, and advanced reporting tools. If you prefer a more standard setup with core features, our entry-level plans are often the best fit. We’ll walk you through the options to make sure you’re only paying for what you actually need.

Absolutely. Incentivesmart is designed to grow with you. You can start with a basic plan, test the impact, and layer in more features or participants over time.

Absolutely. Our standard plans start with a minimum of 50 members, but we often work with smaller teams too. Just get in touch and tell us a bit about where you’re at, and we’ll be happy to find an approach that fits your size and goals.

That minimum isn’t about limiting access, it’s about making sure your programme is set up to grow with you. So whether you’re at 20, 30, or 49 people, we’ll help you build something that’s future-ready from day one.

We don’t offer free trials, but we do offer what matters more: fast setup, full support, and the ability to launch your employee recognition scheme with a small group before full rollout. That way, you see real engagement, real impact, and real value before scaling.

Imagine a fully bespoke recognition system that looks and feels like an extension of your brand, flawlessly integrated into your business. You’ll get a dedicated account manager, custom-built reports with real-time insights into employee behaviour, and access to our full suite of engagement modules. From onboarding to ongoing training, every step is tailored to your people, your structure, and your values. It’s more than a platform; it’s your own employee recognition ecosystem, designed to spark motivation and deliver measurable results.

We’ve designed our pricing to be fair, flexible, and focused on results. There are no setup fees, and our management costs stay low unless you need something bespoke. You’ll only ever pay for rewards when they’re actually redeemed, meaning you’re not paying for potential, you’re paying for real engagement and real results. It’s a win–win model where your success drives ours.

A few things can shape your final price.

What might increase it:

• A bespoke design and branding that’s all about your organisation
• Custom features, integrations, or specialist development
• Advanced reporting and analytics tools
• Hands-on programme management or campaign support
• A bigger reward catalogue, including international or niche options

What might bring it down:

• We offer volume pricing deals, so higher user numbers can mean a lower investment per user
• Preferential rates for charities and non-profits
• Commitment to a multi-year contract
• Participation in our customer feedback groups

No. Our rewards and recognition software pricing includes platform access, reporting, and support. You only pay for points when they’re redeemed, not earned, keeping your reward system budget predictable.

Prices shown are exclusive of VAT. We provide full tax breakdowns for finance teams managing corporate rewards programmes.

It means we honour one of our core brand promises: Pay for Performance. With our employee rewards points system, you’re only billed when points are actually redeemed, never before. There’s no cost for unused points, no wasted budget, and no guessing. Every pound you invest is tied directly to real engagement, delivering measurable results that prove the value of your recognition programme.

We have integration capabilities, and we’re always happy to explore what’s possible. Our technical development team will work with you to assess the best approach based on your systems, goals, and available APIs. For more advanced or bespoke integrations, there may be additional development costs. Alternatively, many clients use our Resource Hub as a central launchpad, linking out to key platforms so employees can access everything they need in one place.

Yes, this option is available on our enterprise packages. If you’re looking to offer custom rewards that reflect your company culture, like extra holiday, branded merchandise, or internal perks, we’ll help you build them into your employee recognition programme alongside our existing reward catalogue. It’s a great fit for businesses that want more control and customisation.

Perks makes everyday spending feel rewarding for your employees. It turns shopping, gifting, and treating yourself into chances to earn more points, stay engaged, and keep your employee engagement programme top of mind, making loyalty part of daily life.

Very. Our platform is ISO 27001 certified, GDPR-compliant, and hosted on secure, scalable AWS infrastructure. We use encryption for all data in transit and at rest, enforce two-factor authentication, and apply strict role-based access controls. Regular testing, full audit logging, and automatic backups ensure ongoing protection and performance. Security isn’t just a feature, it’s part of our foundation.