

About Incentivesmart
Incentivesmart deliver award-winning customer loyalty and employee engagement programmes to businesses of all sizes across the world.
We combine science, experience and technology to help you win, keep and grow your best customers.
We give you the tools and expertise to create consistently outstanding experiences and 'WOW' moments!


We help ambitious businesses to:
- Increase sales, profitability, productivity, knowledge and referrals.
- Improve service, brand awareness, communication and motivation.
- Decrease costs, uncertainty, absenteeism and inefficiencies.
In short, we can help you achieve all of your business goals simply by changing the behaviour of your best assets - your employees, customers and channel partners.
Customer success stories
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"Elementum sagittis vitae et leo duis ut diam. Tortor condimentum lacinia quis vel eros donec ac. In nulla posuere sollicitudin ultrices sagittis orci."
James Drinks - VP of Marketing
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"Elementum sagittis vitae et leo duis ut diam. Tortor condimentum lacinia quis vel eros donec ac. In nulla posuere sollicitudin ultrices sagittis orci."
James Drinks - VP of Marketing
Read full story
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Our Mission
We are on a mission to create #RewardingRelationships
We want to create a culture of reward, recognition, understanding and communication between businesses and their customers.
Our Vision
We believe that:
- Long-term loyalty is better than short-term manipulation.
- Technology should enhance, not replace, human relationships
- Discounts damage your brand.
- Cash is NOT the best motivator.
- Employee engagement and customer loyalty are fundamentally linked.
- We need to build a more rewarding relationship with our planet; plant trees, be kind and give back!
Accreditations & industry memberships












Our SMART values
Standards
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Motivation
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Aspiration
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Responsibility
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Our values
Our values are our DNA and we embed them in everything we do. They are our framework for how we treat employees, customers, suppliers; in fact everyone we deal with. We always aim to work with clients who share these values and they shape how we recruit and reward Incentivesmarties.
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Wow everyone! -
Give it your all! -
Challenge everything! -
Own it! -
Win & lose together!