About Incentivesmart
Incentivesmart deliver award-winning customer loyalty and employee engagement programmes to businesses of all sizes across the world.
We combine science, experience and technology to help you win, keep and grow your best customers.
We give you the tools and expertise to create consistently outstanding experiences and 'WOW' moments!
We help ambitious businesses to:
- Increase sales, profitability, productivity, knowledge and referrals.
- Improve service, brand awareness, communication and motivation.
- Decrease costs, uncertainty, absenteeism and inefficiencies.
In short, we help you achieve your business goals by changing the behaviour of your best assets, your people; your employees, sales teams, customers and channel partners.
Customer success stories
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James Drinks - VP of Marketing
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James Drinks - VP of Marketing
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Our Mission
We are on a mission to create #RewardingRelationships
We want to create a culture of reward, recognition, understanding and communication between businesses, their employees and customers.
Our Purpose
Incentivesmart was born in 2008 with a clear set of beliefs that we continue protect and hold dear today. They are:
- Long-term loyalty is better than short-term manipulation.
- Discounts damage your brand.
- Cash is NOT the best motivator.
- Employee engagement and customer loyalty are fundamentally linked.
- We need to build a more rewarding relationship with our planet; plant trees, be kind and give back!
Our SMART values
Standards
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Aspiration
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Responsibility
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Standards
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Motivation
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Our values
Our values are our DNA and we embed them in everything we do. They are our framework for how we treat employees, customers, suppliers; in fact everyone we deal with. We always aim to work with clients who share these values and they shape how we recruit and reward Incentivesmarties.
Accreditations & industry memberships