360insights is a recognised name in enterprise channel incentives and rebate management, but it won’t be the right B2B customer loyalty solution for every organisation. For example, if you’re looking for greater flexibility, custom options or customer loyalty capabilities, take a look at Stream Loyalty, Loyalty Works and Incentivesmart (that’s us). If you’re more focused on digital engagement or reward fulfilment, you should perhaps consider Propello or Love2shop.
Why consider alternatives to 360insights?
While 360insights is particularly strong for large global manufacturers running complex rebate and channel incentive programmes, every alternative solution also has its strengths. The right choice will depend on your customer loyalty goals and requirements, the size of your business, and how much you have to invest in growing channel sales.
You may be looking for a customer loyalty platform that’s quick to implement, one that’s cost-effective, or a partner that offers bespoke services for designing and managing loyalty programmes. You may have other priorities, such as strategic support with ongoing B2B customer engagement, plug-and-play capability, or affiliate offers.
This article gives you an overview of the features, pricing, reviews and advantages of five 360insights competitors.
| Platform | Best for | Consider if… | Pricing |
| Incentivesmart | Flexible and customised B2B customer/ channel partner loyalty programme and incentives | You want strategic support, ongoing optimisation and a wide range of aspirational rewards from a proactive partner |
Professional Premium Managed Enterprise |
| Stream Loyalty | Structured, segmented loyalty programmes | You need multi-brand loyalty initiatives or complex programme structure | From £6,000 |
| Loyalty Works | Bespoke end-to-end enterprise programmes | You’re looking for complete programme design and management | Custom quote |
| Propello | Highly-configured enterprise white-label programmes | You’re looking for a tech-first solution or affiliate or third party-funded rewards | Custom quote |
| Love2Shop | Reward fulfilment from a recognised consumer brand | You mainly need voucher-based rewards | Custom quote |
As of July 2026 – prices and packages can change
Incentivesmart: best for B2B customer and channel partner engagement
Founded on behavioural science , Incentivesmart offers a proven customer loyalty solution that drives growth for manufacturers selling through distributors, installers and trade resellers.
We combine a flexible loyalty platform, aspirational rewards and ongoing strategic support to increase channel engagement, influence customer behaviour and deliver commercial ROI.
Incetivesmart features
- Customisable B2B customer and channel loyalty platform
- Tiered loyalty programmes
- Customer segmentation and targeted campaigns
- Sales claims and performance tracking
- Promotions and bonus campaigns
- Flexible reward catalogue with thousands of reward options, physical and digital
- Learning and engagement tools, including gamification
- Referral programmes
- Targeted communications
- Insights dashboard and reporting
- API and bespoke integrations
- Dedicated account management and strategic support to drive engagement
Incentivesmart pricing
Because every business is different, Incentivesmart offers quote-based pricing based on your programme size and requirements. Our feature-rich and flexible B2B customer loyalty platform enables us to create custom enterprise-level solutions for businesses of all types. Our wide-ranging reward catalogue offers thousands of aspirational gifts, physical and digital. And we offer custom solutions to meet complex, multi-brand requirements and more, in the UK and internationally. Expert support and account management is included in service delivery.
Incentivesmart reviews
Incentivesmart is rated 4.7 on G2. Reviewers praise and easy-to-use platform. easy-to-use platform.
Who is Incentivesmart best for?
Incentivesmart is used by UK and international marketing directors, sales directors, heads of trade sales and channel managers looking for expert support with driving member engagement to achieve measurable ROI – especially in terms of growth.
Our flexible loyalty platform provides enterprise-level functionality, while our specialist in-house team creates custom solutions for complex requirements – including multi-brand and multi-channel ecosystems. We also provide bespoke integrations, advanced data analytics and governance.
Get started with Incentivesmart
Incentivesmart’s customer loyalty solution gives you enterprise-level features in a platform suitable for businesses of all sizes. See how Incentivesmart can help you grow a more engaged, motivated and connected channel partner network.
Stream Loyalty: best for structured, segmented loyalty programmes
Stream Loyalty’s loyalty software is available in three packages, covering everything from quick market testing to full enterprise deployment. Their consultancy-led, hands-on service model appeals to buyers who want strategic design support as well as programme software, and their loyalty platform can be tailored to different business models. It’s particularly worth considering if you have internal marketing and programme management expertise.
Stream Loyalty feature
- Loyalty programme management software
- Multiple campaign types and configurations
- Automated reward shop
- CRM integration
- Reporting and analytics
Stream Loyalty pricing
Stream Loyalty offers three different packages:
- Lite: from £6,000, one month to launch, minimum contract length 9 months
- Classic (Professional): from £19,500, 3 months to launch, minimum contract length 2 years
- Premium: price on application, 3-6 months to launch, minimum contract length 3 years
Stream Loyalty reviews
Rated 4.9 on Software Advice and Capterra, reviews say it is reliable and customisable, with a good range of flexibility. A couple of reviewers mention that they feel the terminology is not user-friendly.
Who is Stream Loyalty best for?
Stream Loyalty is a good choice for multi-brand loyalty initiatives, and businesses requiring complex programme structures. With over 60 configurations, it’s suitable for businesses that require specific behavioural targeting.
Loyalty Works: best for building one-off loyalty programmes
Loyalty Works is a UK-based rewards and incentive specialist that designs and manages bespoke B2B programmes that aren’t based on a standard platform. It’s well-suited to organisations looking for enterprise-scale loyalty with campaign management, automation and support.
Loyalty Works features
- Growth programmes
- Points reward programmes
- Prize draw competitions
- Digital loyalty cards
- Design services
- Telesales, SMS and email marketing
Loyalty Works pricing
Loyalty Works does not offer a standard platform – every solution is purpose-built, so there are no standard packages or price points.
Loyalty Works reviews
Loyalty Works does not have any reviews published on external platforms (aside from a Google review). There are three positive customer testimonials on the home page, praising their collaborative approach and the service they provide.
Who is Loyalty Works best for?
Consider Loyalty Works if you’re looking for an entirely bespoke end-to-end solution, rather than an established platform that can be customised to suit loyalty programme needs.
Propello: best for integration and rapid implementation
Propello’s enterprise platform enables businesses to provide third party-funded offers and affiliate partnerships through networks such as Awin. This approach is particularly strong for customer loyalty programmes where a wide range of consumer offers adds perceived value.
Propello features
- Digital loyalty programmes
- Customer engagement campaigns
- Third party-funded offers and affiliate partnerships
- Partner marketing
- AI/ML-driven dynamic personalisation
- Zapier integration
- 24/7 SOC fraud monitoring
- Rapid implementation
- Analytics and reporting
Propello features
Propello offers a tech-first plug-and-play approach across three platform tiers: Tech only, Scale and Enterprise, with available features including AI/ML-driven dynamic personalisation, Zapier integration across 5,000+ apps, and 24/7 SOC fraud monitoring. Pricing is on request for all three levels.
Propello reviews
Rated 4.8 on G2, customers say Propello offers “lightning-fast onboarding” and it allows them to integrate with their tech stack with ease. Rated 4.9 on Capterra, reviews say the team are very responsive and resolve issues quickly. However, some reviews say it is pricey and the platform could be more user-friendly.
Who is Propello best for?
Propello is best for enterprises looking for digital-first loyalty programmes, rapid deployment, and a way to add value to their customer proposition through affiliate and third-party offers. Businesses looking for a high level of integrations and SOC fraud monitoring may also view this as a strong option.
Love2shop: best for retail voucher-based rewards
Well known as a supplier of gift vouchers, Love2shop also offers a B2B loyalty platform, with access to the same wide range of retail brands.
Love2shop features
- B2B loyalty platform
- Gift cards and vouchers
- Reward fulfilment
- Incentive campaigns
- Flexible redemption options
- Tiers, leaderboards and referral mechanics
Love2shop pricing
No pricing is publicly available.
Love2shop reviews
Rated 3.8/5 on Trustpilot, reviews expressed positive feedback for customer service, and found setting up an account easy. Some users expressed difficulty in using/activating the rewards, and found sometimes rewards would take quite a while. Public reviews are primarily from consumers using Love2shop gift cards rather than businesses using its engagement platform, so they should be interpreted accordingly.
Who is Love2shop best for?
Love2shop is best for voucher-based reward programmes, one-off campaigns and sales incentives, especially if you already have your own customer engagement strategy in place.
Key takeaways
While businesses looking for enterprise-scale channel incentive management may still prefer 360insights, there are plenty of other options to consider, each offering different advantages.
While all five platforms help businesses engage B2B customers and channel partners, they take different approaches. Some focus on loyalty strategy, others on reward fulfilment, while others prioritise enterprise integrations or rapid deployment. The right choice depends on whether your priority is changing customer behaviour, simplifying reward delivery or managing complex channel programmes.
- Choose Incentivesmart if you want an experienced B2B loyalty partner that combines strategy, technology and ongoing optimisation to drive measurable commercial results
- Choose Stream Loyalty if flexibility and customisation are your priorities
- Choose Loyalty Works if you’re running a large enterprise loyalty programme requiring advanced automation and support
- Choose Propello if API-first architecture or adding value to your channel proposition are important
- Choose Love2shop if you’re looking for flexible voucher-based rewards, backed by an extensive retail network
Get started with Incentivesmart
Incentivesmart Customer Loyalty helps you to increase business customer engagement and sales performance through loyalty and incentive programmes tailored to your goals. Combining a proven B2B loyalty platform with strategic expertise, dedicated support and data-driven insights, we help you create bespoke loyalty and incentive programmes that change behaviour, strengthen customer relationships and deliver measurable business growth.
Book a demo to see how Incentivesmart can help you create a B2B customer loyalty or channel incentive programme that keeps resellers coming back — and delivers the results you’re looking for.
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