Leading points banking platform for building Customer Loyalty
Drive preferred behaviours, performance and loyalty with the platform designed to create engaged and loyal customers.
Encourage preferred behaviours
See your customers spend more, more often, and recommend their colleagues and friends by rewarding the behaviours you want to see with our award winning points based customer engagement software.
Incentivesmart is the leading online points based engagement platform that lets your business reward, track & motivate your customers. Simply award points for sales, engaging with your content, digital engagement, social posting, in fact any behaviours you would like to see...the list is endless.
Customers log into their own personal reward account to earn points and redeem on a huge range of exciting rewards and benefits! Incentivesmart improves performance through social recognition, goal chasing and continuous feedback.
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loyalty and engagement
Advanced content control
Fully customise your programme with your company colours, styles and branding. Segment user content to an epic degree using themes, tiers and groups.
Scale at your pace
Whether you are starting small or going BIG we've got your back. Incentivesmart's modular design and flexible plans mean you're in control.
Mobile first design philosophy
Over 60% of internet traffic is now mobile so your programme needs to be easily accessible on smartphones and tablets. Incentivesmart's mobile first philosophy ensures that your users have the very best experience.
Data security is our priority
Incentivesmart is UKAS ISO27001 and ISO9001 accredited and fully GDPR compliant so you have the reassurance that our systems and policies are of the highest quality.
Global rewards that drive behaviour
The Incentivesmart reward catalogue is a curated treasure chest of inspiration; from the latest tech to digital gift cards, from wines and confectionery to experiences and travel.
If you want to get the happy chemicals flowing you need to make sure that rewards you give are relevant, appropriate and meaningful to the recipient. Badly designed incentives can be counter productive so be careful not to assume you know what people want.
We believe that by giving users ultimate choice in the rewards, they will work harder for their chosen reward. Our rewards catalogue is packed full of exciting and aspirational rewards to ensure there's something for everyone.
Incentivesmart reward choice is never static, with daily updates, regular offers and seasonal promotions to keep the catalogue engaging and exciting. Your reward catalogue can be completely customised to feature your own rewards or a selection that suits your ethos, audience and budget.
Electronics & gifts
Food, drink & entertainment
Travel & experiences
Digital & physical gift cards
Fashion & retail
Health & wellness
Custom rewards & concierge
& learning tools
Keep users engaged with email notifications
Automated email notifications from the platform inform the users of being awarded points, nominations they receive, and much more!
Learning materials & information
Keep an assortment of product information, sales materials, process and policy documents handy for users to access and download.
High open rates & engagement
Market to an engaged user base with typically a higher open rate than traditional email marketing channels.
Deploy surveys & gather feedback
Reward loyalty with points which can be redeemed on our specially curated rewards catalogue of aspirational and inspirational gifts and experiences.
Visually track & reward performance using our modular tools.
Motivate your users with real world sales targets and generate reports on how your sales force or customers are performing with the Key Performance Indicators module.
Upon activation you can get started by setting a simple target and away you go. Base success on either monetary or quantitive values and define timeframes, that's all there is to it. Targets can be applied across groups or personalised for individual members.
Detailed reports generated in the KPI User Target List give you a quick glance at how current targets are going and each member's performance can be examined either from this listing, or through their own profile.
Advanced reporting suite gives in-depth insights into every aspect of your programmes.
Incentivesmart's advanced MI suite allows you to measure everything, learn more about your users and react fast to changing requirements. The comprehensive suite provides a wide range of reports and analysis to help you measure and react to key learnings. As with any investment measuring success and return is vital. Enjoy sophisticated reporting and analysis tools, not only to measure progress, but also to ensure the success of your programme.
Financial & tax reporting
Detailed activity reports
Demographics & segmentation
Track budgets & cost centres
Incentivesmart API plays nicely with other systems.
Integrate quickly and easily with your favourite applications to streamline your workflow. Our fully featured API is designed to allow you to integrate anything you want, from your own proprietary systems, or third party applications.
Choose from our range of preferred integration partners for print management, employee benefits, corporate merchandise, email communications, surveys and more.
For Enterprise customers, our experienced integration team can integrate seamlessly with your bespoke processes and legacy systems.
Frequently asked questions
Should my incentive platform be managed or non-managed?
The choice is entirely up to you, and there are advantages to both. We find our most successful programmes are ones we are able to provide added value from our years of experience managing reward programmes.
Will I have complete control of my loyalty platform?
Absolutely! You have full access to a market leading admin suite. You will have full access to content control, administrate points transactions, and interact with comprehensive real-time reporting.
How will my reward and recognition platform help drive customer loyalty?
You reward the behaviours you want to see more of. So put simply, if you want to see customers buying more of certain products, you give them points for it! If you want customers to refer their friends... you guessed it... give them points!