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Plans & Pricing

Our plans and pricing are designed to be simple and results focused. It's gotta be a win, win!

Want to manage your own programme? The Professional plan gives you all the tools to launch and manage a quality loyalty programme. If you want us to manage the whole kit a caboodle then look no further than our Premium plan. More complex bespoke requirements are taken care of by our Enterprise plan, built just for you.

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Self-service through to fully managed plans

Professional


Includes:

  • Up to 1,000 users
  • Professional onboarding programme
  • Stakeholder training
  • Full white-label theme and branding control
  • Vanity URL
  • Segmentation and Hierarchy tools
  • Detailed reporting and analytics
  • Access to 30+ modules
  • Bespoke communications plan
  • Monthly operational reviews
  • Quarterly strategic reviews
  • Knowledge Base & tutorials
  • Live Chat Member Support

Premium


Includes Pro plus:

  • Up to 2,000 users
  • Premium onboarding
  • Launch & comms planning
  • Cost centres
  • Customised reward catalogue
  • VIP rewards concierge
  • Premium reporting
  • API
  • Dedicated Client Success Manager
  • Monthly review
  • Quarterly strategy review
  • Annual audit review
  • Credit account
  • (Subject to status)

Enterprise


Customised to your needs:

  • Unlimited users
  • Anything's possible
  • Onboarding designed for you
  • Multiple countries
  • Multiple languages
  • Custom integrations
  • Custom reporting
  • Custom rewards
  • Data processing
  • Data analytics
  • Custom modules
  • Custom API
  • SLAs

Incentivesmart is more than just software.

You don’t have to do it alone. Our amazing client success teams are here to help you every step of the way, answer your questions, help you master loyalty methodology, and make sure you’re getting the most out of your programme. 

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Frequently asked questions

We are here to help you choose the right plan and pricing model for your business. 

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How do Incentivesmart's prices compare to other loyalty platforms?

We strongly believe in win:win relationships with our customers which is why we have no set up fees, unless you have bespoke requirements, our management fees are kept lean and rewards points are only billed for when they are redeemed. This pricing model means that we are fully invested in the success of your loyalty programme and you only pay for performance. 

How do I know which plan is best for my business?

If you've had a look at what's included in each plan and you're still unsure on which one is best for your business, give us a call. We'll go through your requirements and business model and advise on which plan is more suitable for you.

Can I pay my plan on a monthly basis?

Yes, you can pay for your plan monthly. However, if you pay on an annual basis you'll save 10%.

 

What type of support is included in each plan?

Every plan includes our proven onboarding and training to get your started, this is tailored based on your requirements and plan. 

Your Client Success Manager will offer ongoing support, and training for your stakeholders. Our comprehensive Help Centre and Message Centre offer 24/7 support.

Premium and Enterprise plans offer optional branded telephone, email, SMS and Whatsapp support.

What communications are offered with each plan?

Every plan includes in-built email communications as standard. These include transactional emails to improve acquisition, engagement and retention. For Premium and Enterprise plans these can be fully customised.

We also create monthly rewards focused emails to keep your audience focused on their goals which feature your branding. Fully bespoke emails are also available as an option.

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Ready to get started?

Speak with the team today to take a look inside our employee engagement and customer loyalty platform.

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