Our passion for your success

Our Client Success team will be on hand to assist you from the very start; working as an extension of your team, they will provide on-boarding, advice and support to help you grow, refine, and achieve your goals.

Regardless of your plan, you will have access to the Client Success Team who will have regular meetings with you to discuss progress, share best practise, offer training, and make suggestions to improve your programme.

Premium & Enterprise Client Success

Premium and Enterprise customers can enjoy a dedicated Client Success Manager who will have an active role in the operations and management of your programme and can be involved in communication planning, budgeting, training, internal meetings and more.  

Healthchecks & reviews
Project planning
Budget & ROI planning
KPI target setting
Data Analytics
Implementation & Onboarding
Sharing best practice
Marketing Support

Your employees and customers are in safe hands! Our member experience team take great care and pride to delight members at every interaction.

Email & IM support for all
Branded member support
VIP concierge
DROP US A MESSAGE! DROP US A MESSAGE!

Want to know more?

If you are interested in improving performance in any of these areas talk to us today about how we can work with you to achieve happier, more profitable relationships with your employees, customers and channels.

GIVE US A CALL - 0845 003 8765
OR DROP US A MESSAGE!